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We encourage you to contact us to discuss your needs.
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Policies and Terms

This site is for source information only. Interpretation and end use results from any information posted here may differ from the original intent and we will not accept responsibility for any negative outcome. Consultative work is subjective and in nature its very value is based upon observation and professional opinion. We offer to those that contract us, recommendations and suggestions which directly relate to your business. A different consultant may offer differing opinions, so it is very important that you feel we are the best fit for your operating style.

Support policies

We value your business and we make ourselves available to you as much as possible. Once we know your business, we'll have a better understanding of how to best address and fix problems which may arise. However, some limitations exist with what we can do. The extent of our involvement in your operation is for you to decide. We will explain what our policies are regarding ongoing support and what options are available to you and if you at some time feel you need our greater involvement, please feel free to let us know.

Refund policy

As mentioned, our work is consultative in nature and the very value of it is based upon observation and professional opinion. We provide resources, options and packages that will assist you with ways to better run your operation. If you have problems with any of our services, materials or recommendations, please contact us as soon as possible. We will do what we can to help resolve the issue or take other measures to find the solutions you need as quickly as possible.

We Accept:


Facility Management & Contract Services

  • ° Mystery reports and service audits
  • ° Supervision of site managers
  • ° Facility audits
  • ° Preparation of facility reports
  • ° Inventory audits
  • ° Contracted daily operations and facility management

Operations Improvement

  • ° Profit enhancement
  • ° Food and beverage cost controls
  • ° Productivity improvement
  • ° Turnaround/Crisis management
  • ° Recipe development and documentation
  • ° Training programs
  • ° Systems consulting
  • ° Internal accounting

Marketing & Analysis

  • ° Market demand studies
  • ° Market repositioning studies
  • ° Comparative set surveys and recommendations
  • ° Due diligence
  • ° Site studies
  • ° Concierge programs
  • ° Annual marketing initiatives with initiative plan details


We limit the amount of operations we work with at any one time and deliver solution packages specific to your business’s needs. We do not recycle and resell a program from business to business. We work with you to define the specific needs of your operation and approach your business with open eyes. Our culture is what drives our team to deliver extraordinary results, we love the business we're in and want you to be successful.

Who Are We?

IHS Management, LLC is a firm that has brought together hospitality professionals who specialize in operations throughout a wide range of environments. Focusing on every aspect of resorts, hotels, casinos, clubs, restaurants and attractions, those that invest their monies or time into businesses which have a worldwide or local presence will find our firm's specialized focus a benefit to their operations.

Need Help Fast?

We will do what we can to quickly come up an contract agreement and solution package for you as soon as possible. Please keep in mind, there are rarely quick solutions to entrenched problems, however we will find a way to minimize your issues until we can find the solution you need. Currently in development is a package of helpful and informational resources which will be available through our site. Please stay tuned.

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